🔁 Returns & Refunds Policy
Clothing
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect:
- Contact us within 7 days of delivery
- Include:
- Order number
- Photos of the issue
We’ll send a free replacement or refund.
Size Issues / Buyer’s Remorse
Because all items are made to order:
- We do not accept returns for sizing issues or preference
👉 Please check the size chart before ordering.
Lost Packages
If your package is lost in transit:
- Contact us after 10 business days
- We will work with the carrier and Printful to resolve it
Contact
support@baldguyswithguns.com
⚙️ How we Handle Returns Operationally
Scenario 1 — Damaged Item
- Email Us
- We will ask for photos
- We contact Printful and report an issue with the info you provided
- Printful sends a replacement at no cost
Scenario 2 — Customer Wants a Refund (Size Issue/buyer’s remorse)
- We May Offer:
- Discount code
- Partial refund
- Let you keep the item
Stickers/consumables
These types of items are non-returnable and non-refundable